Tuesday, May 26, 2009

website shutdown

im sooooo frustrated today coz my website (look at my siggy) has been blocked. it didnt reach expiration date yet (exp:29/06/09). please advise on what should i do. if i have to take legal action, i would. ifeel cheated coz i pay for 1 year subscription. but without my consent, they shut it down. basically below is the story. please those IT geek out there. any good advice for me?

below is the emel discussion between me and LK. (baca dari bawah ke atas)

(LK)Tuesday, May 26, 2009
Assalamualaikum wbt,Dear Miss Norashida,During this time, the domain will not be accessible so any web site or email services associated with it will stop working as you'd confirmed to stop your services with us. We need to spare the space for other line-up clients. Kindly advise.Best regards,Azhar Zahir

(me)2009/5/26

website saya expired 29/6/09.
kenapa tak boleh access sekarang?


charantyastore.com. has not paid for the Hosting and Domain
"detect improper and inadvisable client relationships"
Domain Names for Sale.
charantyastore.com for RM 600.00
Email:
forwhat84@yahoo.com

charantyastore.com for sale.


(LK)Mon, 5/25/09
Ya benar. Thx.

(me)2009/5/26
adakah ini bermakna saya tak boleh guna domain charantyastore.com lagi walaupun bertukar hosting company?

(LK)Mon, 5/25/09
Assalamualaikum wbt,Dear Miss Norashida,Terima kasih krn membalas :)Tiada apa keburukan & kebaikan, hanya pihak kami akan open for sale utk domain & shopping cart terbabit. Harap maklum.Sample boleh lihat pd web InkPrince, USA di bhgn webstore for sale.
Thx.Best regards,Azhar Zahir

(me)2009/5/26
saya tak berminat untuk bayar apa apa kepada LK walaupun untuk release domain.
apa keburukan dan kebaikan jika saya tak buat bayaran utk relese domain sehingga tarikh expired?

(LK)Mon, 5/25/09
Assalamualaikum wbt,Dear Miss Norashida,Terima kasih di atas balasan email Cik :)Harap maaf ya, di email kali ini saya cuba menjawab dlm Bahasa Melayu untuk lebih details.Ya, boleh, tiada masalah. Namun, Cik perlu membuat pembayaran utk realease domain name bagi mendapatkan EPP Code.Begini ya, buat pengetahuan Cik Norashida, utk design di LittleKittle Studio, pihak kami memberi khidmat design seperti Inkprice Inc, USA, iaitu tidak release domain user utk package promotion (semua domain & store yg tidak di renew akan di resell kpd client yg lain) krn SEO utk menaikkan rating website/webstore tlh disubmit kpd Submitnet Inc. an US based company worth USD150 utk membantu to get a better ranking in search engines. Bezanya, kami menawarkan pakej dlm harga yg lebih berpatutan utk Ringgit Malaysia berbanding Inkprice.Buat pengetahuan Cik, pihak kami bukanlah jurujual server/domain spt syarikat yg sedia ada di Malaysia. Yg kami tawarkan ialah pakej custom made design beserta domain, webserver dan bukannya Ready-Made template spt di server2 yg terdapat di M'sia. Harap maklum. Cik boleh bhgn polisi/t&c di webstore kami (littlekittle.com/shop) & (littlekittle/store) utk maklumat lanjut.Pihak sy tlh menghantar email 2 kali pd akhir tahun lalu & awal tahun berkenaan harga promosi release domain.Cik akan dpt release domain name Cik utk harga RM 299 EPP Code shj (without layout & platform) (yg harga awalnya ialah RM 299 x 2 utk completed 3 thn).Sila maklumkan sy jika Cik ingin release domain krn pihak sy tidak mendapat maklum balas utk pertanyaan terdahulu.Sekali lagi sy ucap terima kasih di atas sokongan pihak Cik. May God bless your kindness. Sila beritahu jika terdapat sebarang kemusykilan.Have a wonderful day :)Best regards,Azhar Zahir

(me)Tue, May 26, 2009
salam.

kalau saya cari hosting di company lain, bagaimana dgn website design. expired jugak atau kekal jd milik saya?

adakah website saya support by SSL?

saya juga perlukan cpanel utk pindahkan data existing database customer ke syarikat lain.

please advise.

p/s: diharap dpt berkomunilasi dlm bahasa melayu sbb saya tak faham ur english. too advanced for non it geek like me.

(LK) May 21, 2009
Dear Norashida Abd Rahman,> > The domain name listed below & web hosting server will expire in 30 working days.> > charantyastore.com - 29/06/2009> ID: 080629-065022-4561> > To ensure the domain does not expire, you should renew it now. You can do by clicking here. Print out your online invoice & attached your payment slip via our email.> > Should you allow the domain to expire, you will NOT be able to renew it after the renewal date. During this time, the domain will not be accessible so any web site or email services associated with it will stop working. After that, your domain name will fall under Redemption Period and to renew your domain during Redemption Period, a Redemption Fee of USD200 will apply.> > If you have any enquiries, please do not hesitate to contact us via email. Thank You!> > > Best Regards,> > Azhar Zahir> Domain & Hosting Department> --------------------------> LittleKittle.com

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